Terms & Conditions

TERMS OF SERVICE

OVERVIEW

This website is operated by Sophia Noelle. Throughout the site, the terms “we”, “us”, and “our” refer to Sophia Noelle.

By visiting our website and/or purchasing from us, you agree to be bound by the following Terms of Service, including all policies and notices referenced throughout the website.

Please read these Terms carefully before using our website or services. If you do not agree to these Terms, you may not access the website or use our services.

We reserve the right to update or modify these Terms at any time without prior notice.

1. ONLINE STORE TERMS

By using this website, you confirm that you are at least the age of majority in your country or province of residence.

You may not use our products or website for any illegal or unauthorized purpose, including violations of copyright or intellectual property laws.

Any misuse of the website, including the transmission of harmful code or malicious software, is strictly prohibited.

Violation of these Terms may result in immediate termination of access to our services.

2. GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time for any reason.

You understand that certain information may be transferred across various networks and adapted to technical requirements. Payment information is always encrypted during transmission.

You agree not to reproduce, duplicate, copy, resell, or exploit any portion of the Service without our written permission.

3. WEBSITE INFORMATION & ACCURACY

We strive to provide accurate and up-to-date information on our website. However, we do not guarantee that all information, descriptions, pricing, or availability details are always complete, current, or error-free.

The content provided on this website is for general informational purposes only and may be updated or modified without notice.

4. PRODUCTS & SERVICES

Certain products may be available exclusively online and in limited quantities.

We make every effort to display product colors and images as accurately as possible. However, we cannot guarantee that your device’s display will reflect colors perfectly.

We reserve the right to:

  • Limit product quantities

  • Restrict sales by region or customer

  • Modify or discontinue products without notice

All products are subject to availability.

5. PRICING & ORDER ACCEPTANCE

Prices are subject to change without notice.

Placing an order does not automatically constitute acceptance of the order. Once your order is placed, you will receive an order confirmation email. We reserve the right to refuse or cancel orders at our discretion.

We may limit or cancel orders that appear to be placed by resellers, distributors, or fraudulent parties.

6. BILLING & ACCOUNT INFORMATION

You agree to provide current, complete, and accurate billing and shipping information for all purchases made through our store.

Failure to provide accurate information may result in delays, cancellations, or refusal of service.

7. SHIPPING, DUTIES & CUSTOMS

Shipping times provided on our website are estimates and may vary due to external factors beyond our control.

Customers are responsible for any applicable customs duties, import taxes, or local fees required by their country or region.

We are not responsible for delays caused by customs procedures or shipping carriers.

8. OPTIONAL THIRD-PARTY TOOLS

We may provide access to third-party tools or services over which we have no control.

These tools are provided “as is” without warranties or guarantees of any kind. Your use of third-party tools is entirely at your own risk.

9. THIRD-PARTY LINKS

Our website may contain links to third-party websites or services.

We are not responsible for the content, policies, or practices of any third-party websites and encourage you to review their policies before engaging with them.

10. USER COMMENTS & FEEDBACK

If you submit comments, suggestions, reviews, or feedback, you agree that we may use, edit, publish, or distribute such content without restriction.

You agree that your submissions will not:

  • Violate any laws

  • Infringe intellectual property rights

  • Contain malicious software

  • Be abusive, defamatory, or misleading

We reserve the right to remove content that violates these Terms.

11. PERSONAL INFORMATION

Your submission of personal information through the website is governed by our Privacy Policy.

12. ERRORS & OMISSIONS

Occasionally, our website may contain typographical errors, inaccuracies, or omissions relating to:

  • Product descriptions

  • Pricing

  • Promotions

  • Shipping information

  • Availability

We reserve the right to correct errors or update information at any time without prior notice.

13. PROHIBITED USES

You may not use this website:

  • For unlawful purposes

  • To violate laws or regulations

  • To distribute malicious software

  • To collect personal information of others

  • To spam, phish, scrape, or exploit the website

  • To interfere with website security or operations

We reserve the right to terminate access for violations of prohibited use.

14. DISCLAIMER OF WARRANTIES & LIABILITY

All services and products are provided “as is” and “as available” without warranties of any kind.

We do not guarantee uninterrupted, secure, or error-free service.

Sophia Noelle shall not be liable for any damages, losses, or claims arising from the use of our website, services, or products to the fullest extent permitted by law.

15. INDEMNIFICATION

You agree to indemnify and hold harmless Sophia Noelle and its affiliates, employees, partners, and service providers from any claims, damages, liabilities, or expenses arising from your breach of these Terms or misuse of the website.

16. TERMINATION

These Terms remain effective unless terminated by either you or us.

We reserve the right to suspend or terminate access to our website or services at any time if we believe these Terms have been violated.

17. GOVERNING LAW

These Terms of Service are governed by and interpreted in accordance with the laws of the Netherlands and the European Union.

18. REFUSED OR UNCLAIMED PACKAGES

If a package is refused upon delivery or not collected from a pickup location, it may be returned to our warehouse.

In such cases, a processing and return shipping fee may be deducted from the refund amount.

19. CHANGES TO THESE TERMS

We reserve the right to update, modify, or replace these Terms at any time by posting updates on this website.

Your continued use of the website following any changes constitutes acceptance of those changes.

20. CONTACT INFORMATION

If you have questions regarding these Terms of Service, please contact us at:

Sophia Noelle
info@sophia-noelle.com